Useful Information

When choosing the right person or company to provide care and support for you or a loved one, this is not an easy decision.

You need someone who is caring with the right knowledge and skills, someone you can rely upon, and most importantly someone whom you can trust to support you.

On these pages we guide you through some of the key points you need to be aware of when exploring different options.

You need to make a list of what you want the care provider to support you with such as:

Making breakfast
Supporting with list and shopping
Collecting medication
Support with personal care need
Keeping your home clean and tidy
Planning menu that maintains good wellbeing

Consider how to pay for your care

You may be entitled to financial help towards the cost of a care worker. Who pays and how much will depend on the type and amount of care and support you need.

To assess your financial capacity, you can seek support from the social care department if you are unable to pay for your care.

Your finances will be assessed to identify if you are eligible for local authority care support, the local authority support depends on the outcomes of the financial assessment.

Deciding on a care provider for your care

Initial Care Services Southeast:

Recruits suitable care workers and carries out rigorous checks, for example obtaining references, criminal records checks, etc.
Employs care workers under agreed contracts and terms and conditions. These require care workers to follow our policies and procedures for providing safe care.
Assesses with you to help you decide which services you want and how you would like your care to be provided.
Matches your requirements with a suitable care worker.
Arranges a timetable with you, setting out when the care worker will provide your service and for how long.

Has a comprehensive range of written policies and procedures which care workers are required to follow. These are designed to make sure each client's care and support is provided safely and competently.
Has professional liability insurance and has responsibility under Health and Safety law if the clients or care worker is injured in the course of their work.
Is responsible for finding other care workers to meet your needs. We have a team of care workers who can provide cover for holidays, sickness and other periods of absence or if your care worker leaves.

For all your caring needs, contact us today

Our services

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